Are the items you received not to your satisfaction or you need a different size? You can always return your unwanted items within 60 days FREE from the Netherlands, Belgium, Germany, Austria, France, UK, US, Canada and Denmark.

BACKERSHOP orders can be exchanged free of charge from Netherlands, Denmark, Germany, France, Austria, Belgium and the UK. If you choose to return items for a refund, €5 return cost will be deducted from the refund amount.

In or around Amsterdam? Drop off your return in showroom! Directly try a new size, check out all the products and get some great coffee. On top, we save on our environmental impact. Double win. Visit our showroom

            
Returning from the Netherlands?

Did not find the right size yet? We're happy to exchange it for you. If you need any help feel free to contact us via our chat our send us an email to hello@labfresh.eu

            

Denmark, Germany, Belgium, Austria, France and UK:

  
US & Canada:

    
Other countries: Choose a carrier of your choice or download a label here:

Our return policy

Are the items you received not to your satisfaction or you need a different size? At LABFRESH you can always return your items within 60 days at your own cost or FREE in the Netherlands, Belgium, Germany, Austria, France, US, Canada and Denmark.

The following conditions apply to returning items:

  • Items that have been used, washed, ironed, or dry-cleaned cannot be returned.
  • Items must be returned in the original packaging with the tag or sticker still attached.
  • Socks can only be returned if the cardboard label is still attached.
  • LABFRESH can require payment for items that have been damaged
How to return

1. Fill in your return form you have received in your package.

2. Pack your products in the original packaging and include the return form.

3. Netherlands: Download your return label HERE.

3a. Belgium, Germany, Austria, France, UK and Denmark: Download your return label HERE.

3b. US & Canada: Request your return label HERE

3c. For all the other countries: ship via your chosen carrier or dowload HERE.

4. Drop off your package a location of your choice. 

5. We will process your return within 5 days after we receive the package. It may take up to 30 days for a refund to be in your bank account.

Return cost

Currently we offer free returns in the Netherlands, Denmark, Germany, Austria, France, UK, US, Canada and Belgium. Please take a look at How to return for more information.

Do you offer free returns?

We currently only offer free returns in the Netherlands, Belgium, Germany, Austria, France, UK, US, Canada and Denmark.

What does the 1 year guarantee mean?

We stand behind our promises. Does your order not live up to the standards set on our website? Please contact us. Under reasonable circumstances you will receive a new shirt from us.

Read more HERE

ALL OTHER COUNTRIES:

  1. Fill in your return form you have received in your package.
  2. Pack your products in the original packaging and include the return form.
  3. Send your package via your chosen carrier or get a label on own costs HERE.
  4. Ship your package to:
     
    LABFRESH / WSSN 
    Schoterhoek 2 
    2441LD Nieuwveen 
    Netherlands 

  5. We will process your return within 5 days after we receive the package. It may take up to 30 days for a refund to be in your bank account.