HELP CENTER

Yes! As soon as your package leaves our warehouse, you receive an email with your Track & Trace link. If you haven’t received the email, please check your spam folder or get in touch.

You can easily return your items within 180 days. We offer free exchanges from The Netherlands, Denmark, Belgium, Germany, Austria, France, United Kingdom, United States of America and Canada. Simply follow the instructions on our Exchanges & Returns page. Are you in Amsterdam? Visit our flagship store for returning or exchanging.

We accept iDEAL, PayPal, and a range of credit cards including Visa, MasterCard and American Express. We also accept Bancontact, SOFORT, Belfius Direct, KVC/CBC Payments, ING HomePay, Google Pay, Apple Pay, and Shopify Pay.

It is not possible to combine multiple discount codes, or to combine discount codes with other special offers and promotions. All discount codes have a minimum order value of €50.

We are not responsible for additional import duties and charges for shipments outside the EU.

You can shop in five different currencies: EUR, USD, DKK, CAD and GBP. Our base prices are set in euro. Please note: if you check out in USD, CAD, DKK or GBP, the conversion is based on the latest (hourly) exchange rates and therefore may fluctuate. Should you opt for a refund, we will refund the amount in EUR, which is then converted to the currency you paid in. 

You can buy our products in our webshop, at our Flagship store in Amsterdam or at our retail partner Censuum in Copenhagen.

97% of our fabrics and textile treatments are made in Switzerland and Portugal, and 97% of the stitching is done in Portugal, North Macedonia, and Turkey. For socks and undershirts we work with a Danish agency that facilitates Chinese production (OEKO-TEX and SA8000 certified).

When you sweat in a LABFRESH product, the sweat is not absorbed by the fabric. The temperature difference between your warm body and the outside temperature enables the sweat to evaporate through the fabric, which is how your body and shirt stay dry. Our socks do not hide sweat stains, but are antibacterial so they are odour repellent. Read on to learn how our t-shirts do it.

Our t-shirts are moisture wicking. That sounds fancy for a t-shirt, we know. It means the inside of the fabric absorbs your sweat and spreads it over a wider surface so it dries quicker. On the outside of the t-shirt, the sweat stays invisible.

Treat your apparel well: no tumble drying, no fabric softener, low RPM’s, wash on low temperatures, and we solemnly swear you will enjoy your lifeproof apparel for a long-long time. Read detailed care instructions here.

If you get a liquid stain on the product, do not wipe it off or rub it in. Instead, put it under running water immediately. If a stain gets into the fabric, wash it at 40°C with some stain remover on the spot. 

We have two levels of wrinkle resistant performance within our collection. Our non-iron items don’t need ironing at all. The Easy Care products have a "Durable Press rating" between 3.0 and 3.5, which is the commonly accepted definition of "wrinkle-free" fabrics. They require ironing between washes.

Whoops! We might restock the product, though some of our products are seasonal and limited editions. On the product page you’ll be able to sign up to get notified when it’s back in stock. To get an update on the restock of your desired product, contact us and we’ll happily help out. 

Our products fit true to size. If you are in doubt, please use our fit finder too or look at the size guide. Still unsure? Contact us with your height, weight and body type and we’ll help you find your perfect size & fit. 

We offer shirts in slim fit and regular fit. The slim fit shirts range from size S to XXL. Our other upper-body products are one-fit. Our one-fit & regular fit products range from S to 3XL. Our pants and shorts range from waist: 28 to 36 and length: 30 to 36. You can find detailed measurements in our size guide.

Oh yes! Sign up to our newsletter at the footer to stay updated on launches & promotions. 

Our products are made with FreshCore™ technology, which is a unique treatment mix of performance enhancing technologies. Read all about it here or check out the frequently asked questions below. 

FreshCore™ is a unique treatment mix developed by LABFRESH that combines three performance enhancing technologies in one: hydrophobic, antibacterial and easy care. The combination of these three properties allow our products to be stain, wrinkle and odour repellent. Now that’s fresh.

Nope. FreshCore™ is both invisible to the eye and untraceable when touching the fabric. When applying the treatment mix, we completely preserve the natural texture, softness and breathability of the premium cotton used.

Yes. The performance enhancing technologies are individually used on synthetic fabrics in the military and medicine field for years. With LABFRESH we have succeeded in combining the technologies on 100% cotton or recycled materials. We made a decision to produce the technology within the EU, which means that our partners live up to the REACH regulations set by the European commission, which are the harshest regulations for use of chemicals in textiles. Our fabrics and yarns are also STANDARD 100 by OEKO-TEX® and BlueSign™ certified. We can obtain these certifications because we choose our suppliers, treatments and fabrics carefully. We don't use nano-coatings or treat the surfaces of the fabric - we only treat the yarn.

For us, sustainability isn’t a box you tick. It’s a muscle you train. We’re on a mission to disrupt the way the world consumes fashion.

There’s a few ways we help you benefit the environment:
1. Our customers wear their LABFRESH products - on average - 3.5 times before washing them. Modern washing machines use around 20 litres of water for a regular cycle. Every time you are able to wear your clothing one more day, you save a significant amount of water.

2. 25% of all energy usage in an average household is washing and cleaning. With LABFRESH you reduce the use and you don’t just save on your energy bill, but also significantly reduce your ecological footprint.

3. Frequent washing is the main reason clothing wears out. That’s why our products on average last 3 times as long as their average counterparts. Buy less, wash less, wear longer - the easiest way you can save money and reduce waste.

Our products are treated around the yarn, without creating a coating. It makes the fabric repellent of water based fluids, while it keeps the natural feeling and breathability of 100% cotton. The invisible FreshCore™ technology fights sweat stains, avoids unpleasant odours, and repels water based liquids such as wine, coffee or beetroot juice. Visit this page to read more about it.

Yellow stains are caused by deodorant/antiperspirant or the acidity of your sweat. The primary active ingredient in antiperspirants and deodorants is aluminum. Yellow armpit stains are caused when odourless, colourless sweat (which is a protein) reacts with the aluminum. We therefore recommend choosing a deodorant without aluminum. 

Too late? You can find tips on how to remove the stains here. Or if you want the short version: we recommend using stain remover on the spots and washing on 40 degrees.

​​Yes. The performance deteriorates very slightly with each wash, but it will always perform better than any non-technological garment. Read about our specific commitments here.

Yes, you can easily return or exchange your online order in-store within 180 days of purchasing. Visit us at Van Baerlestraat 32, Amsterdam.

Our store heroes are style experts and will happily help you find your size and perfect fit. Book now.

Upon showing your receipt we offer a maximum of 1 hour parking at Q-park Museumplein (Van Baerlestraat 33B) as a reduction on your purchase. No purchase is no reduction, but there's no minimum spend. See you there!

Should your fresh purchase need some tailoring, we'll happily advise you. You can take your new item to your preferred tailor and we'll reimburse up to 10% of the purchasing value. Just email the receipt & your order number (found on your invoice) to hello@labfresh.eu.